Last Updated: 22 July 2026

Bathroom People Limited (“Bathroom People”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation, purchase products or services, or otherwise interact with us.

1. Who We Are

Bathroom People Limited

Company Number: SC285309

Registered Office:
Allanshaw Industrial Estate
Wellhall Road
Hamilton
ML3 9BG

Telephone:
01698 284168

Email:
info@bathroompeople.co.uk

For any questions regarding this Privacy Policy or your personal information, please email us at:

info@bathroompeople.co.uk

2. Information We Collect

Depending on how you use our website, we may collect:

Personal Information
Name
Address
Postcode
Telephone number
Email address
Information relating to your bathroom project
Property details
Budget information
Appointment details
Communications with us
Technical Information

When visiting our website we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Cookie information
3. How We Collect Your Information

We collect information when you:

Complete our online contact forms
Request a quotation
Book a showroom appointment
Contact us by telephone or email
Purchase products or services
Subscribe to marketing communications
Browse our website
4. How We Use Your Information

We use your information to:

Respond to enquiries
Arrange showroom appointments
Prepare quotations
Design bathroom projects
Supply products and services
Process payments
Deliver customer support
Manage warranties
Improve our website
Prevent fraud
Comply with legal obligations

Where you have provided consent, we may also send marketing communications regarding products, offers or promotions.

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent

You may withdraw consent for marketing at any time.

6. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

Bathroom manufacturers
Product suppliers
Delivery companies
Installation contractors
Payment providers
Professional advisers
IT service providers
Website hosting providers
Regulatory authorities where required by law

We never sell your personal information.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from:

Loss
Unauthorised access
Misuse
Disclosure
Alteration
Destruction

Only authorised personnel have access to personal information where required.

8. Data Retention

We retain personal information only for as long as necessary.

Typical retention periods include:

Customer enquiries – up to 2 years
Quotations – up to 2 years
Customer contracts and invoices – 6 years
Accounting records – 6 years
Marketing records – until consent is withdrawn

Where required by law, information may be retained for longer.

9. Cookies

Our website uses cookies to improve functionality and analyse website traffic.

Cookies may be used for:

Website functionality
Performance monitoring
Visitor analytics
Security

You can manage cookie preferences through your browser settings.

10. Marketing Communications

If you opt in, we may send:

Product updates
Promotions
Bathroom inspiration
Company news
Special offers

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

11. Your Rights

Under UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Data portability
Withdraw consent
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:

info@bathroompeople.co.uk

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

Please review their privacy policies before providing personal information.

13. Children’s Privacy

Our website and services are intended for adults.

We do not knowingly collect personal information from children under 13 years of age.

14. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

16. Contact Us

Bathroom People Limited

Allanshaw Industrial Estate

Wellhall Road

Hamilton

ML3 9BG

Telephone:
01698 284168

Email:
info@bathroompeople.co.uk

Website:
https://bathroompeople.co.uk

17. Complaints

If you are unhappy with how we process your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to complain to:

Information Commissioner’s Office (ICO)

Website: https://ico.org.uk

Telephone: 0303 123 1113